Maharashtra Plans Wider Aggregator Policy to Cover Ride-Hailing, Delivery and E-Commerce Services

Maharashtra government planning new aggregator policy covering ride-hailing apps, delivery services, and e-commerce logistics platforms
Government of Maharashtra is developing a comprehensive aggregator policy to regulate ride-hailing, delivery, and e-commerce services.

The Maharashtra government is working on a comprehensive aggregator policy that will expand its regulatory scope beyond ride-hailing platforms to also include delivery services and e-commerce logistics players, aiming to bring the entire gig and platform-based mobility ecosystem under a single framework.

The proposed policy is expected to cover a wide range of app-based services, including cab aggregators, bike taxis, food and parcel delivery platforms, and e-commerce-linked logistics operations, reflecting the rapid growth of platform-driven services in urban mobility and last-mile delivery.

This move comes as the state looks to establish greater regulatory oversight, standardisation, and accountability across sectors that currently operate under fragmented or evolving rules. Existing policies have primarily focused on ride-hailing services, but the new framework aims to integrate multiple verticals into a unified regulatory system.

The broader policy is also expected to address key concerns such as worker safety, service standards, fare structures, and compliance requirements, especially in light of rising concerns around gig worker conditions and operational practices in quick-commerce and delivery models.

By extending regulation to delivery and e-commerce platforms, the government intends to ensure fair practices, improved safety mechanisms, and better governance of digital mobility services, while also creating a more structured environment for businesses operating in this space.

The initiative reflects a growing recognition that aggregator-based services are no longer limited to transportation, but form a larger ecosystem influencing urban mobility, logistics, and employment generation, requiring a more holistic and future-ready policy approach.

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